Refund policy

Last updated: November 14, 2026

This Return and Refund Policy applies to purchases made from cormavelo through cormavelo.shop.

30-Day Free Return Period

You may request an eligible return within 30 days after delivery.

To qualify, the product must generally:

  • Be unused, unworn and in substantially original condition;
  • Include its original packaging, accessories and documentation;
  • Have no damage caused after delivery;
  • Be accompanied by an order number or other proof of purchase.

All returns require prior approval. Products sent without our return instructions may not be accepted.

How to Request a Return

Email jjprandreynol@outlook.com and provide:

  • Your full name;
  • Order number;
  • Product you wish to return;
  • Reason for the request;
  • Photographs if the product is damaged, defective or incorrect.

If the return is approved, we will provide the appropriate return address and shipping instructions.

Free Return Shipping

Eligible returns qualify for free return shipping. Depending on your location, we will provide a prepaid return label or another approved free-return arrangement.

No restocking fee is charged for an eligible return.

Damaged, Defective or Incorrect Products

Inspect your order promptly after delivery. If a product arrives damaged, defective, incomplete or different from what you ordered, contact us as soon as reasonably possible.

Keep the product, packaging and shipping label while we investigate. After verification, we will provide an appropriate resolution, which may include:

  • A replacement at no additional charge;
  • A full or partial refund;
  • Another remedy agreed upon with the customer.

Return Exceptions

Unless required by law or the product arrived defective or incorrect, the following products may not be returnable:

  • Personalized or made-to-order products;
  • Perishable goods;
  • Opened hygiene, cosmetic or personal-care products;
  • Gift cards;
  • Digital or downloadable products;
  • Products clearly identified as final sale before purchase.

These exceptions do not limit mandatory consumer rights.

Refunds

After receiving and inspecting the returned product, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method. The funds should normally appear in your account within 3–7 business days after processing. Your bank or payment provider may require additional time.

Exchanges

Contact us for a replacement if a product is damaged, defective or incorrect. For another size, color or product, you may need to return the original item and place a new order.

Cancellations

Submit cancellation requests promptly. We will try to stop the order, but cancellation cannot be guaranteed after processing or shipment begins.

Shipping Charges and Taxes

Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping.

Customers are not responsible for undisclosed import duties, customs fees or delivery-related taxes. If an eligible shipment generates such a charge, cormavelo will handle or reimburse it after reviewing reasonable documentation.

Contact

cormavelo
Operated by YADIRA LLC
28340 Nicholas Cir, Santa Clarita, CA
Email: jjprandreynol@outlook.com
Website: cormavelo.shop